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Frequent Questions

Frequent Questions

Here’s a list of some of the most commonly asked questions we get. Service and appointments.

DocPoint operates as a walk-in clinic network, offering convenient access to medical care without the need for appointments. Our clinic doors are open during office hours from 10:00 am to 7:00 pm for in-person consultations, and we also provide the option to arrange phone and video consultations between 10:00 am to 10:00 pm for added flexibility and accessibility.

Certainly, you can obtain a sick certificate, specialist referral, as well as referrals for MRI, CT scan, or ultrasound examinations from our medical professionals.

Absolutely, blood tests are available at all of our clinics, offering a comprehensive range of options. From essential blood work to comprehensive health check panels, including specialized screenings tailored for both men's and women's health, we ensure that your diagnostic needs are met with precision and care.

Certainly, our clinics operate seven days a week, inclusive of Saturdays and Sundays, to accommodate your healthcare needs. Our walk-in services are available from 10:00 am to 07:00 pm, while phone and video consultations are offered from 10:00 am to 10:00 pm, ensuring accessibility and flexibility for all patients.

Certainly, we offer an online prescription service for your convenience. For further details and a comprehensive list of conditions for which we provide online prescriptions, we invite you to visit our dedicated online prescription service page.

Virtual Consultation:

Patients can schedule consultations with qualified healthcare providers via our secure telemedicine platform.

Digital Assessment:

During your consultation, our healthcare provider carefully evaluates your medical history, symptoms, and overall condition.

Diagnosis and Treatment Plan:

The doctor diagnoses your condition and recommends treatment. Prescriptions are sent to your nearest pharmacy for easy access.

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